there were a lot of questions as to the reasons why i left the call center industry. well, i had that questions, too, before i decided to leave. i had answers, and a lot of those who asked may not have believed what my reasons. i couldn't blame them, because i found it hard to believe as well.
now, this article came from cnn. philippines and india are two of the countries where other countries go to outsource. and here is the impact to its employees. this is not meant to apprehend anyone who might be interested in becoming a call center agent. this should serve as a warning as to the long-term consequences.
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